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Salam Bet Privacy Policy

Your personal information belongs to you. This Privacy Policy explains exactly what data Salam Bet collects, why we need it, how it is stored, and your rights as a player. We keep things straightforward — no confusing legal jargon where it can be avoided.

Last updated: January 2026
Our Commitments

Six Ways We Protect Your Privacy

A quick snapshot of our data protection principles before you read the full policy below.

Data Encryption at Rest & Transit

All personal and financial data transmitted between your device and Salam Bet is protected using TLS encryption. Stored records are secured with industry-standard encryption protocols to prevent unauthorised access.

Minimum Data Collection

We only collect the information that is genuinely necessary — your name, mobile number, payment details and transaction history. We do not collect or store data that has no direct purpose in operating your account or processing payments.

No Selling of Personal Data

Your personal information is never sold to advertisers, data brokers or any third party for commercial purposes. Data sharing is limited strictly to what is required for payment processing and account verification.

You Control Your Data

You have the right to access the personal information we hold about you, request corrections, and ask for your data to be deleted (subject to legal retention requirements). Contact support to exercise any of these rights.

No Unnecessary Third-Party Sharing

Personal data shared with third parties is limited to JazzCash, Easypaisa, Raast and banking partners required to process your PKR transactions — and only the minimum information needed for that specific purpose.

Clear Retention Limits

We do not keep your data indefinitely. Active account data is retained while your account is open. After account closure, data is held only as long as required for legal, financial or fraud prevention purposes, then securely deleted.

Sections

01 Introduction

This Privacy Policy explains how Salam Bet collects, uses, stores and protects your personal information when you visit and use the Salam Bet platform at salambet.win. It applies to all registered players, visitors and anyone who interacts with the site, regardless of where they are accessing it from.

We know that privacy is something Pakistani players care about — and rightly so. When you share your mobile number, payment details or any personal information with us, you are trusting us to handle it responsibly. That trust is not taken lightly. This policy is written to be clear and readable, not to bury important information in dense legal text that nobody actually reads.

By registering an account or continuing to use the Salam Bet platform, you acknowledge that you have read and understood this Privacy Policy. If anything here is unclear, the FAQ page covers common questions, and you are always welcome to contact our support team directly for clarification.

Short version: We collect only what we need to run your account and process your PKR payments. We do not sell your data. We protect it using encryption. You have the right to access, correct or delete your information. That is the core of it — the full details follow below.

02 Information We Collect

Salam Bet collects personal information in two ways: information you provide directly when registering and using the platform, and information that is collected automatically through your use of the site.

Information You Provide

  • Registration details: Your full name, mobile phone number and any other information entered during the account creation process.
  • Account preferences: Settings you configure within your account, including deposit limits or communication preferences if applicable.
  • Payment information: Your JazzCash mobile number, Easypaisa wallet number, Raast ID, bank account details or card details used to make deposits or receive withdrawals. We do not store full card numbers — payment processing is handled by the relevant payment provider.
  • Identity documents: Copies of identification documents submitted during verification processes, such as a CNIC or any other document requested to confirm your identity.
  • Support communications: Any messages, queries or correspondence you send to the Salam Bet support team, including the content of those messages and your contact details.

Information Collected Automatically

  • Device and browser data: IP address, device type, browser version, operating system and screen resolution collected automatically when you access the platform.
  • Usage data: Pages visited, time spent on the platform, games played, bet amounts and session duration. This data is used to improve the platform experience and detect unusual activity.
  • Cookies and tracking data: Cookie identifiers and similar technologies used to maintain your session, remember preferences and understand how the site is used. See the Cookies section below for full details.
  • Transaction records: Full records of all deposits, withdrawals, game activity and bonus usage associated with your account.

Note on sensitive data: Salam Bet does not collect racial or ethnic origin data, political opinions, religious beliefs, health information or biometric data as part of standard account operation. Identity documents submitted for verification are processed solely for that purpose and stored securely.

03 How We Use Your Data

Every piece of data we collect has a specific, legitimate purpose. We do not collect information speculatively or hold on to data that no longer serves a function. The table below summarises the primary uses:

Purpose Data Used Why It Is Needed
Account management Name, mobile number, login credentials To create, maintain and secure your player account
Payment processing Payment method details, transaction history To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast or bank transfer
Identity verification Name, CNIC or ID documents To verify your identity before processing withdrawals or where account activity requires confirmation
Platform security IP address, device data, usage patterns To detect fraud, prevent multiple accounts and identify suspicious activity
Platform improvement Usage data, session data To understand how players use the platform and improve game selection, navigation and performance
Responsible gaming Transaction history, session data To identify patterns that may indicate problematic gaming and to honour self-exclusion or limit requests
Customer support Communications, account details To respond to your queries, investigate issues and resolve disputes
Legal compliance Transaction records, identity data To meet any applicable record-keeping or reporting obligations

04 Payment Data & PKR Transactions

All financial transactions on Salam Bet are denominated in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or bank transfer, the payment is processed by that specific payment provider using their own infrastructure and security standards.

Salam Bet receives confirmation of successful transactions and records the amount, method and timestamp for your account. We do not store full payment credentials on our own servers — for example, complete JazzCash PINs or full bank account numbers are handled entirely by the relevant payment provider, not retained by Salam Bet.

What Salam Bet does retain is the transaction record — the amount, the payment method used, the direction (deposit or withdrawal) and the date. This information is necessary to maintain your account balance accurately, process withdrawal requests correctly and investigate any payment discrepancies you may raise with support.

Third-party payment providers: JazzCash, Easypaisa, Raast and your bank each operate under their own privacy policies. When you initiate a transaction through these services, that transaction is subject to both this Privacy Policy and the relevant provider's own terms. We recommend reviewing their policies if you have questions about how they handle your data on their end.

05 Cookies & Tracking Technologies

Salam Bet uses cookies and similar technologies to operate the platform effectively. A cookie is a small file placed on your device when you visit a website. It allows the site to remember certain information about your visit — such as that you are logged in, or that you have previously accepted certain settings.

Types of Cookies We Use

  • Essential cookies: These are required for the platform to function. They maintain your login session, remember your language or currency preferences and ensure the site works correctly on your device. These cannot be disabled without breaking core platform functionality.
  • Analytics cookies: These help us understand how players use the platform — which pages are visited most, where players spend the most time, and where technical issues occur. This data is used in aggregate and is not linked to your personal identity for this purpose.
  • Security cookies: Used to detect and prevent fraudulent activity, including multiple simultaneous login attempts or patterns consistent with automated tools.

Salam Bet does not use third-party advertising cookies or allow external advertising networks to place tracking technologies on the platform. Your browsing behaviour on Salam Bet is not shared with advertisers.

Most browsers allow you to manage cookie settings — you can block or delete cookies through your browser settings. Blocking essential cookies will affect your ability to use the platform, including staying logged in.

06 Third-Party Sharing

Salam Bet does not sell, rent or trade your personal information to any third party for their own commercial use. Data sharing is limited to the following specific and necessary circumstances:

  • Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum information needed to process your PKR deposit or withdrawal. This is limited to what the payment provider requires to execute the transaction.
  • Identity verification services: If a third-party verification tool is used to confirm your identity — for example to validate a CNIC — your details are shared only for that specific verification purpose and are not retained by the verification provider for other uses.
  • Legal or regulatory obligations: If Salam Bet is required by applicable law or a legitimate legal process to disclose certain information, we will comply with that obligation. Where permitted, we will attempt to notify you before such disclosure.
  • Fraud prevention and security: In cases of confirmed or strongly suspected fraud, account information may be shared with payment providers or relevant investigative bodies to protect the platform and other players.

No advertising partnerships: Salam Bet does not share player data with advertisers, marketing platforms or data brokers. Your personal information is not used to build advertising profiles or targeted marketing lists outside the platform.

07 Data Security

Salam Bet applies technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include:

  • TLS (Transport Layer Security) encryption for all data transmitted between your browser or device and the Salam Bet platform.
  • Encryption of sensitive data stored in our systems, including payment reference information and identity documents.
  • Access controls that limit which team members can view personal data, based on the minimum access needed to perform their role.
  • Regular internal review of security practices to address new threats and update protections accordingly.
  • Monitoring systems to detect unusual access patterns or login attempts that may indicate a security incident.

While we apply strong security practices, no system connected to the internet can be guaranteed 100% secure against all threats. If you have reason to believe your Salam Bet account has been accessed without your permission, contact support immediately so the account can be secured while the situation is investigated.

You also have a role in account security — use a strong, unique password, do not share your login details with anyone, and be cautious of phishing messages that claim to be from Salam Bet. Our support team will never ask for your password.

08 Data Retention

Salam Bet retains personal data for as long as it is needed to fulfil the purposes described in this policy. Specifically:

  • Active accounts: Personal and transactional data is retained for the full duration your account is active and open.
  • After account closure: Following account closure — whether requested by you or initiated by Salam Bet — core account records including identity verification and transaction history are retained for a defined period. This is necessary to resolve any outstanding disputes, comply with financial record-keeping requirements and maintain fraud prevention records.
  • Support communications: Correspondence with the support team is retained for a reasonable period to maintain a record of resolved issues and support ongoing account management.
  • Deleted accounts: Once the applicable retention period expires, personal data is securely deleted or anonymised so it can no longer be attributed to you as an individual.

09 Your Rights

As a Salam Bet player, you have the following rights with respect to your personal data. To exercise any of these rights, contact the Salam Bet support team through the contact details on this site:

  • Right to access: You can request a copy of the personal information Salam Bet holds about you. We will provide this within a reasonable timeframe once your identity has been verified.
  • Right to correction: If any information we hold is inaccurate or incomplete — for example an outdated mobile number — you can request that it be corrected. Some corrections may require supporting documentation.
  • Right to deletion: You can request that your personal data be deleted. This right is subject to legal and operational constraints — for example we cannot delete transaction records that are required for financial compliance purposes before the retention period has expired. Where deletion is not possible immediately, we will explain why and confirm when it will occur.
  • Right to restrict processing: In certain circumstances you can request that we limit how your data is used while a dispute or correction request is being resolved.
  • Right to data portability: You can request that we provide your personal data in a structured, machine-readable format where this is technically feasible.
  • Right to withdraw consent: Where data processing relies on your consent, you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

Response time: Salam Bet aims to respond to all data rights requests within 30 days. For complex requests, this may be extended with notice. Verification of your identity will be required before any personal data is disclosed or modified in response to a request.

10 Children's Privacy

Salam Bet is strictly an adult platform for players aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that an account has been registered by a minor, that account will be suspended immediately, any winnings will be voided, and any deposits may be returned to the originating payment method.

If you believe a minor has registered an account on Salam Bet, contact support immediately with as much detail as possible so the matter can be investigated and resolved promptly. Parents and guardians concerned about access to gaming platforms should consider using parental control tools available on devices and mobile networks.

11 Changes to This Policy

Salam Bet may update this Privacy Policy from time to time as the platform evolves, as new payment methods are added or as applicable standards change. When material changes are made, we will update the "Last updated" date at the top of this page and, where changes significantly affect player rights, make reasonable efforts to inform registered players through the platform.

Continued use of Salam Bet after an updated Privacy Policy is published constitutes your acceptance of the revised terms. We recommend checking this page periodically if you want to stay informed about how your data is handled — particularly before making significant deposits or sharing additional personal information.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, you can reach the Salam Bet support team using the contact details in the footer of this page.

For data-related requests specifically — such as access requests, correction requests or deletion requests — please include your registered mobile number and a brief description of your request so the team can process it efficiently. Identity verification will be required before personal data is disclosed or modified.

For general questions about your account, deposits, withdrawals or games, the FAQ page is the fastest place to start. For anything related to managing your gaming habits, visit the Responsible Gaming page.

Your Privacy Is Protected at Salam Bet

Register your free account today and play slots, live casino, fish games and bingo — all in PKR, with fast JazzCash and Easypaisa payouts and your data handled with care.

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FAQ

Privacy Questions Pakistani Players Ask

Clear answers to the most common questions about how Salam Bet handles your personal data and payment information.

Your JazzCash or Easypaisa number is shared only with the relevant payment provider when processing your deposit or withdrawal — and only the minimum information needed to execute that specific transaction. It is not shared with advertisers, third-party marketing companies or any other party outside of direct payment processing.

Yes. You have the right to request deletion of your personal data. Contact support with your request and your registered mobile number. Some data — particularly transaction records — must be retained for a defined period for legal and financial compliance reasons. Where full immediate deletion is not possible, we will explain what is retained, why, and when it will be deleted.

Identity verification is requested in specific circumstances — typically before processing your first significant withdrawal, or if account activity appears unusual. The verification process confirms that the account belongs to the person named on it, protects against fraud and ensures withdrawals go to the correct person. Identity documents are stored securely and used only for verification — they are not shared with advertisers or unrelated third parties.

Contact the support team and request a data access report. Include your registered mobile number in the request. You will need to verify your identity before we can share personal data. We aim to respond to access requests within 30 days.

After your account is closed, core records including transaction history and identity verification are retained for a defined period required for financial and legal compliance. Once that retention period expires, your personal data is securely deleted or anonymised. You will no longer receive platform communications after account closure.

Salam Bet may use your contact details to inform you about relevant promotions, such as PSL season bonuses or new game launches. This is limited to platform-relevant communications and does not involve sharing your contact details with external marketing companies. If you wish to opt out of promotional messages, contact support to update your communication preferences.